Home/Contact us
Contact CertsEdu

How can we help?

Questions about an exam, an order, your files or the practice software? Send us a message and our team will reply within 24 hours.

Send us a message

Fields marked * are required.

FAQ

Before you write to us

What do I get after payment?

A download link for your exam’s questions and answers PDF and the practice exam software. It is available right after payment in your account and by email.

Which devices does the practice software work on?

The PDF opens on any phone, tablet or computer. The practice exam software works on desktop PCs, laptops and mobile phones.

How do the 180 days of free updates work?

If the material for your exam is updated within 180 days of your purchase, you can download the new version at no extra cost.

Is this official exam material?

No. CertsEdu is independent and not affiliated with any certification body. Use our material alongside the official exam guide for your certification.

Can I get a refund if I fail the exam?

Yes, under our Refund & Cancellation Policy: email your official score report to sales@certsedu.com within 24 hours of your result, with your order number.